Banks24.us

Get in touch

Whatever you need, just call us

Claims and emergency numbers

0800 88 77 66 0800 269 622

Phone the number shown on your Statement of Insurance as this varies according to who regulates our cover

0800 316 3983 07860 027 999

SMS text messaging is available for use by hard of hearing or speech-impaired customers in a breakdown situation by using 07860 027 999.

If you are hard of hearing or speech-impaired, you can also contact us by textphone by prefixing any of our published numbers with 18001. This will put you through to a Next Generation Text (NGT) operator who will help with your call. There is also a NGT app for smartphones, tablets and computers.

We make outbound telephone calls for a number of reasons relating to our many products, including breakdown cover and insurance. We are fully committed to the regulations set out by OfCom and follow strict processes to ensure we comply with them.

Emergency breakdown service you can trust

0800 88 77 66

24-hour emergency breakdown number

This number is for anyone who has broken down – AA members and non-members.

Lines open 24 hours

0800 085 2721

For non-emergency cover

Mon–Fri 8am–8pm, Sat 9am–5pm,

Sun 10am–2pm

0800 048 2800

For a spare or replacement set, call AA Key Assist.

Mon–Sun 7am–10pm

00 800 88 77 66 55

24-hour helpline

From French landlines:
08 25 09 88 76 or 04 72 17 12 00

From other countries, or UK mobile phones:
00 33 825 09 88 76 or 00 33 472 17 12 00

0800 085 7253

Mon–Fri 8am–8pm,
Sat 9am–5pm

0344 579 0042

Mon–Fri 9am–6pm,
Sat 9am–1pm

Non-emergency sales

0800 587 5856

Mon–Fri 8am–8pm,
Sat 9am–5pm

Competitive prices for insurance

0800 316 2456

Mon–Fri 8am–8pm,
Sat 9am–5pm

0800 269 622 0370 533 2211

Mon–Fri 8am–8pm,
Sat 9am–5pm

0800 197 6169

Mon–Fri 8am–8pm,
Sat 9am–5pm

0370 606 1617

Mon–Fri 8am–8pm,
Sat 9am–5pm

0800 197 0610

Mon–Fri 8am–8pm,
Sat 9am–5pm

Report an emergency

Existing customers
0800 316 3983

Not an existing customer?
0800 197 4184

Lines open 24 hours

0344 335 2932

Mon–Thu 9am–8pm,
Fri 9am–6pm, Sat 9am–4pm

0800 083 8539

Mon–Fri 8:30am–7pm,
Sat 9am–3pm

0330 123 3879

Mon–Thu 9:30am–5:30pm,
Fri 9:30am–5pm

0800 107 6646

In partnership with Legal & General Assurance Society Limited: family cover, mortgage cover (level and decreasing options), critical illness cover

Mon–Fri 8am–8pm,
Sat 9am–5pm

0800 107 6647

Mon–Fri 8am–8pm,
Sat 9am–5pm

0800 294 2713

Mon–Fri 8am–8pm,
Sat 9am–5pm

0800 294 0905

Mon–Thu 8:30am–6pm,
Fri 8:30am–5pm

0800 912 5002

Mon–Fri 8am–8pm, Sat 9am–5pm

You can use our email form, or write to:

The Customer Care Unit AA Insurance Services PO Box 2AA

Newcastle upon Tyne NE99 2AA

Cover for your central heating, home emergencies
and routine repairs

0800 197 0610

Mon–Fri 8am–8pm,
Sat 9am–5pm

AA Home Membership

0800 316 3983

Not an existing customer?
0800 197 4184

Lines open 24 hours

0800 197 4676

If you have any queries

about your AA Home Membership policy or would like to amend your cover please call us.

Mon–Fri 8am–8pm,
Sat 9am–5pm

To protect your personal data, we will need to ask you some security questions before responding to your telephone query. Unfortunately this means that we're unable to respond to financial services queries by email.

0333 220 5069

Mon–Fri 9am–7pm,
Sat 9am–1pm

0345 603 6302

Mon–Sat 8am–8pm, closed public holidays

0345 241 1308

Mon–Fri 8.30am–8pm, Sat 9am–6pm,

Sun 10am–4pm

Calls may be recorded. Calls charged at basic rate. The number provided may be included as part of any inclusive call minutes provided by your phone operator.

03457 212 212

In partnership with The Co-operative Bank

Mon–Fri 8am–9pm,
Sat–Sun 9am–6pm

0345 606 1651

AA Personal Finance Limited

Mon–Fri 8am–10pm, Sat 8:30am–6pm,

Sun 9:30am–5:30pm

Travel information, hotels, routes and great offers
for members

84322

Calls cost 60p per minute at all times.

Or 0906 888 4322 from a landline

Calls cost 65p per minute at all times, plus your phone company's access charge.

Lines open 24 hours

Call safely: park legally before checking text messages or accessing WAP services from your mobile phone.

01256 844455 01256 491524

Call the number above for product information.

Trade enquiries:

01256 493232

Mon–Fri 9am–5pm

0370 600 0371

Choose option 5, then option 2

Driving tuition you can trust

0800 587 0087

Mon–Fri 8:30am–8pm,
Sat 9am–5pm

0800 587 0086

Mon–Thu 9am–8pm, Fri 9am–5:30pm,

Sat 10am–4pm

0800 316 0331

Mon–Thu 9am–8pm, Fri 9am–5.30pm,

Sat 10am–4pm

Write to:

Customer ServicesAA Driving School17th Floor, Capital TowerGreyfriars Road

Cardiff CF10 3AG

0344 264 6323

Schemes offered by the police to the motorist and rider

Mon–Fri 8am–8pm,
Sat–Sun 8am–3pm, closed public holidays

Or email us:
driveraware@AAdrivetech.com

01256 495 732

Fleet risk management for everyone who 'drives for work'

Sales enquiries
0344 264 6327

Mon–Fri 8am–5:30pm

Or email us:
tellmemore@AAdrivetech.com

01256 495 520

Schemes offered by the courts to rehabilitate drink drivers

Bookings
0345 070 6043

Mon–Fri 9am–5pm

Or email us:
steerclear@AAdrivetech.com

01256 495 804

Periodic training for PCV and LGV drivers

Sales enquiries
0344 264 6325

Mon–Fri 8am–5:30pm

Or email us:
drivercpc@AAdrivetech.com

01256 495 700

Fax
01256 495 799

Press enquiries
01256 495 969

Trainer enquiries: academy@theaa.com

Or you can write to:

Customer Relations, AA DriveTech, Fanum House, Basing View,

Basingstoke RG21 4EA

AA products and services for commercial customers

0800 551188 0800 551188 0800 731 7003 0344 209 0754

Mon–Fri 8am–8pm,
Sat 9am–5pm

0800 26 20 50

Mon–Thu 24 hours,
Fri–Sun 7am–11pm

+44 161 333 0004

Mon–Fri 8am–8pm,
Sat – Sun 9am–5pm

18001

eg 18001 0800 88 77 66. If you are hard of hearing or speech-impaired, this will put you through to a Next Generation Text (NGT) operator, who will communicate with you by text and contact the number you need

While it may be quicker to phone, you can post your query to:

AA Customer SupportFanum HouseBasingstoke

Hampshire RG21 4EA

Please quote any relevant membership, policy or reference numbers.


Category: Auto Insurance

Similar articles: