Technology & Claims Services for the future | ACD - Driving Your Success

In an era of connectivity and rapid change, ACD brings a people-focused approach to claims processing, smoothing the way for insurers and their customers. Our technology connects and unifies a fragmented auto insurance claims industry with digitally empowered solutions designed for the future of claims processing.

ACD's Services

In addition to our award-winning technology, ACD provides full access to services which include a national network of auto damage appraisers, photo estimating, desk reviews, subrogation demand analysis and DRP management. All, so you can put the right claims into the right hands.

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  • In Claims Processed

  • Satisfaction

  • Clients And Growing

  • Listed on Inc. 5000

Auto Link® enables my team to focus on resolving claims by providing a suite of tools focused on speeding up the claim process. The powerful reporting pulls together performance data from any estimating platform, accelerating decision making that impacts our business results. Chris ChaseClaims Executive
Auto Link® connects all my estimating channels and provides the tools we need (Staff, DRP, Independent, and Self Service) to deliver the best results possible. Since it's an all-in-one package, we can focus on execution not integration. The level of innovationAuto Link® provides is impressive and the team is

always looking to improve and add tools that make a real difference. Claims DirectorNational Insurance Carrier

One thing that separates ACD from the rest is that I always know what is going on with my department's files. ACD's knowledgeable staff is professional and proactive in making sure file statuses are current and timely. ACD's transparency is unmatched. Material Damage DirectorNational Insurance Carrier
ACD's excellent customer service helped facilitate the smooth handling of a very difficult claim. Our policyholder is very happy with the outcome. Thanks ACD! Claims AdjusterTop 25 National Carrier
I just want to give a quick shout out here to Client Care Associate Dan Amato. He's absolutely amazing. No excuses, no holds barred - gets things done. He always answers the phone or calls us right back. He deals with the situation and we really appreciate it over here. AdjusterTop 5 National Carrier

Internationally recognized

ACD’sAuto Link® Adds Predictive Scoring Solution™ To Pinpoint...

Brian Bray Wins W3 Award for Production of Branded Video...

Anchor General Insurance Company Selects ACD for  Auto Link®...

ACD (AutoClaims Direct) Named One Of The "Best Entrepreneurial...

Category: Auto Insurance

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